Workstation PC Technician - Senior

Workstation PC Tech
Pleasanton, CA
Contract Opportunity

Did you know that Gartner has positioned COMPUCOM as #1 in its Magic Quadrant for End-User Outsourcing? Come work for the leader today!

Our client is one of the nation's leading health care organizations seeking PC Tech(s) for premium contract opportunities. Candidates will execute OPPR activity. Activity will involve reporting to multiple sites within an assigned service area as directed. First few months will consist of site visits to inventory existing equipment and working pilot sites. Contractor will do deployments, configure workstations, and troubleshoot HW/SW errors. Configure document and bar code scanners. Perform site visits to inventory existing equipment.

UNDER THE GUIDANCE OF IT REPRESENTATIVES, DUTIES MAY INCLUDE SOME OR ALL OF THE FOLLOWING:

- Receiving assets, moving equipment within and/or between facilities
- Staging equipment for build/image activity
- Using client proprietary tools to execute PC activity
- Interviewing clients as part of pre-deployment asset discovery
- Executing equipment replacement activity
- Updating asset management system to reflect work performed
- Monitoring daily activity
- Installing and maintaining PC hardware and software
- Troubleshooting network usage and computer peripherals
- Performing system backups and data recovery
- Resolving network communication problems independently
- E-mail administration
- Disk capacity monitoring and network security
- Preparing assets for disposition
- Collaboration with teammates to identify process improvements
- Escalating quickly when issues arise
- Assisting other technicians as needed
- May also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area

REQUIREMENTS:

- Must have extensive XP to Windows 7 migration experience
- 5+ years experience with PC deployment activity
- Minimum 4 years experience with PC Hardware troubleshooting and repair
- Minimum 3 years experience with direct client interaction
- Minimum 2 years experience in team leadership role
- Ability to follow written and verbal instructions
- Must be adaptable to change in process or required activities
- Attention to detail
- Ability to learn quickly
- Professional appearance and behavior, including punctuality
- Background check, drivers check, drug screen and health screen required
- Candidates local to N CA only
- Role requires driving to the different locations

TECHNICAL SKILLS:

- Active Directory
- Desktop Support
- Lotus Notes
- Microsoft Windows
- PC LAN Support

Work Hours: Flexible - schedule to be determined, but evenings and weekends are required.

*CompuCom supports Employment Equity and Diversity*

Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website.