Workstation PC Technician

For this contract position with a leading healthcare company, you will respond to technical incidents, service requests, and projects for a large WINTEL based environment. Windows XP/7 and networking/server expertise will be needed to perform the duties of this position.

Under the guidance of IT representatives, duties may include some or all of the following:

- Receiving assets
- Moving equipment within and/or between facilities
- Staging equipment for build/image activity
- Interviewing clients as part of pre-deployment asset discovery
- Executing equipment replacement activity
- Updating asset management system to reflect work performed
- Monitoring daily activity
- Installing and maintaining PC hardware and software
- Troubleshooting network usage and computer peripherals
- Performing system backups and data recovery
- Resolving network communication problems independently
- E-mail administration
- Disk capacity monitoring and network security
- Preparing assets for disposition
- Collaboration with teammates to identify process improvements
- Activity may involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area

SKILLS REQUIRED

- 3-5 Years field service support Of WINTEL based enterprise
- Minimum 2 years' experience with PC support, including deployment
- Minimum 2 years' experience with PC hardware troubleshooting and repair
- Windows, software, hardware and basic networking skills needed
- Minimum 1 year experience with direct client interaction
- Ability to follow written and verbal instructions
- Adaptability to change in process or required activities
- Attention to detail
- Ability to learn quickly
- Customer service skills
- Professional appearance and behavior, including punctuality
- Task and time management skills
- Health screening may be required
- Must be able to lift up to 50 lbs.