Workstation PC Refresh Technician

OUR CLIENT IS ONE OF THE NATION'S LEADING HEALTH CARE ORGANIZATIONS SEEKING A PC TECH FOR A CONTRACT OPPORTUNITY.

This candidate will execute PC Refresh activity including receiving assets, moving equipment within a site, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing the replacement activity, populating and updating Remedy service request and work orders to reflect the activity, and preparing the replaced asset for disposition. Activity may also involve reporting to multiple sites within an assigned service area.

RESPONSIBILITIES:

- Manage incoming and outgoing assets
- Prepare systems for deployment
- Scan existing asset for applications and settings
- Interview clients to identify special considerations and other settings
- Use internal tools to execute replacement activity
- Collaborate with teammates to identify process improvements
- Escalate quickly when issues arise
- May be scheduled to work after normal business hours (nights or weekends)

REQUIRED QUALIFICATIONS:

- 2 to 5 years' experience with PC deployment activity
- Minimum 2 years' experience with PC hardware troubleshooting and repair
- Minimum 1 year experience with direct client interaction
- Ability to follow written and verbal instructions
- Adaptable to change in process or required activities
- Attention to detail
- Quick learner
- Professional appearance and behavior, including punctuality
- Health screen required
- Must be able to lift 20+ lbs.

This is a short term contract position.