Wintel Support Specialist - Dutch Speaking

My client is based in Mechelen, Belgium. I am looking for a Dutch speaking Wintel Support Specialist, to start ASAP for an initial 6 Month rolling contract.

You will have skills that match the following:

Perform advanced troubleshooting of Windows 2000/2003/2008/2012 Server/Citrix/VMware failures - L2, L3 level support.

-Handle escalations from L1 incident Management team.
-Coordination on Problem analysis and providing RCA.
-Plan, execute and report Availability, Performance & Capacity management of Wintel Servers and services.
-Change Impact analysis and Change coordination
-Resolving Windows Clusters 2003/2008/2012 incidents and problems.
-Windows Patch management
-Analysis all the incident, service tickets and initiate for Service improvement and Lean programs.
-Troubleshoot incidents related to backup issues.
-Troubleshoot hardware and provide hands and feet support.
-Coordination with vendor/Service provider for problem resolution.
-Meet reporting requirements and represent the tower in customer, project, program meeting and audits as required.
-Manage, maintain & update the Knowledge management database for the tower.
-Coordinate with customer in creation of SOP&s, Templates, policies, etc. And make sure they implemented and effective.
-Making sure that all the resource meets the required security standards, policy and operations standards, quality guideline and procedure and process are followed at all times.
-Conduct audits on incident ticket and service request and recommend of improvements