Web Content Engineer

Web Content Engineer  (CG33663)

Oakland, CA, 94612

6+ Month Contract

Contract Terms: W2

In this position your knowledge of structured web publishing, databases, and web development will be put to the test as you help manage the process for migrating web content and assets to our Employee Portal. You'll collaborate with user experience, technology, and business 
clients in a role that's both strategic and hands on. A focus on proving high levels of customer service in both written and verbal communication is crucial. 
Perform web content inventories and analyses using a combination of automated tools and manual processes 
Develop a process and toolset for authoring new content in scope for automated migration 
Develop and refine tools and processes to prepare existing content and assets for automated migration 
Lead the content production process 
Troubleshoot and solve issues that surface during migration 
Ensure that migrated content and metadata is complete and correct 
Participate in CMS development plans to ensure that the solution design remains migration friendly 
Participates in other projects as needed that require content transformation or migration expertise 
Top 3 - 5 Daily responsibilities 
Provide Front End support to users and business partners of our portal community. 
Provide Front End support to users and business partners to Confluence wiki accounts. 
Provide day-to-day operational support to the suite of applications hosted by IWC which are web based products. 
Where applicable, help with testing and certification efforts related to portal and wiki clients. 

Top 3 - 5 Required Skills 

Desired skills 
Experience as web content manager/admin for portal type environment. Experience with IBM Portal 7 a plus. Teamsite experience also a plus. 
Experience as web content manager/admin of departmental wikis. Experience with Confluence Wiki a plus. 
Familiarity with product life cycle of web content products, from dev to implementation. 
Language requirement - CSS, HTML and wiki markup. Java knowledge/experience a plus. 
Previous operations experience supporting web type applications a must. 
Must be able to provide off-hours support as needed for product releases and/or emergency situations like production outages.

At least 5 years of experience developing web content 
At least 3 years working with a structured content publishing system or web CMS. 
Proven skill managing content projects, priorities, and workload 
Ability to evangelize and socialize content standards and processes to stakeholders 
Experience with Scripting languages and technologies (ie, Kapow software) 
Experience writing regular expressions 
Practical experience with content/data migration projects highly desired. 

HS Diploma Required. Bachelor's degree Preferred or equivalent experience required.

Soft Skills 
Good communication is a must! 
Excellent customer service and the willingness to go above and beyond. 
Able to adapt quickly to changing priorities. 
Able to work across multiple teams and interact professionally with business partners at all levels. 
Able to work independently with minimal supervision. 

# of people supervised 
N/A 

Size of the team 
5 

Stage of the project 
Multiple - from dev to production 

Will this Req convert to a FTE position? YES 

If so, do you only want to see individuals eligible to convert to FTE status? YES