Training Manager - Retail Banking - Payments - Training Plans/Approach

TRAINING MANAGER REQUIRED BY LEADING RETAIL BANK TO WORK ON A PAYMENTS PROJECT. THE ROLE IS UNTIL DECEMBER 2013 INITIALLY AND BASED IN GLASGOW.

PURPOSE OF THE PROGRAMME

- The Programme is looking to deliver a new transactional banking Core Platform

PURPOSE OF THE ROLE

- The Training Manager is responsible for identifying, planning, preparing and delivering any training required to Global Payments (GP) colleagues relating to the Core Platform Transformation project.
- Conduct training needs analysis for GP colleagues.
- Manage overall colleague training plan for the GP elements of the workstream.
- Liaise with training managers to ensure GP training and approach are aligned to the wider training approach and plan
- Prepare appropriate training materials in line with existing guidelines and principles.
- Work with the Implementation Manager, Project manager and business stakeholders to identify impacted colleagues and assess training needs as appropriate.
- Work with the Global Payments governance bodies to ensure all training adheres to the appropriate standards and to ensure appropriate sign offs are received.
- Ensure that the training plan and timeline is available to and understood by the Global Payments business and governance bodies.
- Ensure training is delivered the appropriate audience on time.
- Produce status updates to the Implementation Manager and business stakeholders
- Work with the communications manager to form the picture of the Global Payments Colleague journey.
- Issue updates on completion of key training milestones

CORE SKILLS

- Production of training plans and approaches
- Conducting Training Needs Analysis
- Working with business and wider stakeholders to produce and shape training materials
- MI reporting around training
- Ensuring training adheres to guidelines and standards and ensuring that all project team members are aware of and adhere to these standards.
- Delivery of training to appropriate audiences.
- Experience of training design and delivery on large scale transformation programmes

DESIRABLE SKILLS

- Experience on projects within the Financial Sector.
- Experience working in Electronic Payments.

Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 5 working days, please assume that you have not been successful on this occasion.

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