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Training Lead/Coordinator - Instructional Designer - Technical Writer
Eingestellt von NextLink Solutions
Gesuchte Skills: Support, Designer, Design
Projektbeschreibung
NextLink is a SAP Service Company created in 1996. Through our offices in London, Lausanne, Basel, London, Barcelona and Bangalore we support around 60 big companies in implementing SAP based solutions.
NextLink is currently looking for a TRAINING LEAD/COORDINATOR to work for a well-known pharma company based in Basel, Switzerland.
BACKGROUND:
The project introduces new application based on SharePoint 2016 and replaces the existing solutions that are based on SharePoint 2010 old technology. This application is a component for the management of non-regulated documents. The training for this projects aims to support the global introduction of this new application to the organization.
PURPOSE:
Project is looking for a Training Lead/Coordinator with Instructional Designer knowledge to support the Organizational Change Management (OCM) deployment tasks. These are focused around End User Training, Process Walk-Through, End User Readiness Assessment and End User Access Verification.
The contractor will report to the SharePoint 2016 Project Manager and will support OCM Stream Lead in managing the activities related to organizing and scheduling of each activity, tracking execution progress, collecting feedback as well as liaising with the vendor.
GENERAL INFORMATION:
- Start date: 01.11.2017
- Latest start date: 20.11.2017
- End date: 30.06.2018
- Extension: Possible
- Work location: Basel area
- Workload: 50% - 100% (up to the candidate, can be discussed in the interviews)
- Remote/Home Office: Possible up to 10%
- Additional information: A team of 4 BA team members, Product Owner, Solution Owner, most interaction with the OCM Lead, Project Manager and vendors.
TASKS & RESPONSIBILITIES:
Ensures the training strategy is executed as defined by the IT Learning Solution Team
Execute and coordinate all training development activities
Manages time and budget during training development
Ensures communication between all parties during training development (PM, OCM, BA and Vendor)
Works together with BA and vendors to coordinates training material review cycles
Ensures quality of training material including adhering to our client's technical compatibility requirements
Designs and develops training deliverables as defined in the training concept
Review all training materials and manages versioning (updates to the content)
Ensures quality of training material
Ensures appropriate end-user feedback forms are implemented in training deliverables (if needed )
Escalate issues to OCM Lead or Project Manager as appropriate
Prepare and present bi-weekly training report to Project Manager/OCM Team as needed
MUST HAVES
5 to 7 years of expertise in instructional design (writing/editing skills)
Fluent in English (written and spoken, very important for the training communications)
+1 year of experience in project management in context of trainings (previous experience managing major training development initiatives)
+5 years of experience in excellent writing, editing (photo, video) skills (eg former experience as technical writer)
Good knowledge of working with SharePoint 2016
Any current/former PHARMA experience (within the IT department preferred)
NICE TO HAVES:
English native/fluent speaker (if possible)
WalkMe
NextLink is currently looking for a TRAINING LEAD/COORDINATOR to work for a well-known pharma company based in Basel, Switzerland.
BACKGROUND:
The project introduces new application based on SharePoint 2016 and replaces the existing solutions that are based on SharePoint 2010 old technology. This application is a component for the management of non-regulated documents. The training for this projects aims to support the global introduction of this new application to the organization.
PURPOSE:
Project is looking for a Training Lead/Coordinator with Instructional Designer knowledge to support the Organizational Change Management (OCM) deployment tasks. These are focused around End User Training, Process Walk-Through, End User Readiness Assessment and End User Access Verification.
The contractor will report to the SharePoint 2016 Project Manager and will support OCM Stream Lead in managing the activities related to organizing and scheduling of each activity, tracking execution progress, collecting feedback as well as liaising with the vendor.
GENERAL INFORMATION:
- Start date: 01.11.2017
- Latest start date: 20.11.2017
- End date: 30.06.2018
- Extension: Possible
- Work location: Basel area
- Workload: 50% - 100% (up to the candidate, can be discussed in the interviews)
- Remote/Home Office: Possible up to 10%
- Additional information: A team of 4 BA team members, Product Owner, Solution Owner, most interaction with the OCM Lead, Project Manager and vendors.
TASKS & RESPONSIBILITIES:
Ensures the training strategy is executed as defined by the IT Learning Solution Team
Execute and coordinate all training development activities
Manages time and budget during training development
Ensures communication between all parties during training development (PM, OCM, BA and Vendor)
Works together with BA and vendors to coordinates training material review cycles
Ensures quality of training material including adhering to our client's technical compatibility requirements
Designs and develops training deliverables as defined in the training concept
Review all training materials and manages versioning (updates to the content)
Ensures quality of training material
Ensures appropriate end-user feedback forms are implemented in training deliverables (if needed )
Escalate issues to OCM Lead or Project Manager as appropriate
Prepare and present bi-weekly training report to Project Manager/OCM Team as needed
MUST HAVES
5 to 7 years of expertise in instructional design (writing/editing skills)
Fluent in English (written and spoken, very important for the training communications)
+1 year of experience in project management in context of trainings (previous experience managing major training development initiatives)
+5 years of experience in excellent writing, editing (photo, video) skills (eg former experience as technical writer)
Good knowledge of working with SharePoint 2016
Any current/former PHARMA experience (within the IT department preferred)
NICE TO HAVES:
English native/fluent speaker (if possible)
WalkMe
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges