Telephony Engineer Job

TELEPHONY ENGINEER needed for a CONTRACT opportunity with Yoh's client in GLENDALE, AZ.

THE BIG PICTURE - TOP SKILLS SHOULD YOU POSSESS:

- Telephony Engineers ensure personnel efforts are in alignment with the overall technology direction.
- Promote a positive work environment and an attitude of operational excellence.
- Provide hands-on leadership during service impacting events.

WHAT YOU'LL BE DOING:

- Makes recommendation on Telephony and Communications technologies. opportunities and provides the means to implement them within considerations for priority.
- Responsible for concurrent management of several large programs and projects, and their coordination with other initiatives within the Enterprise and each other.
- Providing the Telephony team and manager a consolidated view of peer teams technologies needs and how the Telephony team can support their efforts
- Providing expert level Telephony technology guidance and support for existing platforms to the team and manager.
- Providing ongoing project and operational support for all Telephony Adjuncts and monthly reporting on several Adjuncts.
- Identify technology collaboration opportunities.
- Ensure proper support for multi-domain, transformational, and fast track projects (SDN, Private Cloud, CM6, PAS, BDW, etc ).
- Help identify current multi-domain technology service overlaps, and drive consolidations and/or simplifications where possible.

WHAT YOU NEED TO BRING TO THE TABLE:

- 10+ (ten or more) years experience in Telephony systems for a large IT department.
- 5+ (five or more) years' experience in the acquisition and management of technology.
- Demonstrated success in Matrix management and influence environments.
- Ability to plan, organize and achieve coordinated objectives.
- Handles stressful and difficult situations in a calm professional manner.
- Ability to manage multiple and/or highly complex IT. project teams. Technical efforts of project teams involving other managers and/or consultant's through-out the company and our partners.
- Demonstrated ability to adjust focus to meet changing priorities, alteration in strategic directions and shifting customer needs.
- Ability to be on call for incident notifications and management.
- Ability to work overtime as required.
- Strong quantitative, analytical and critical thinking skills.
- Outstanding written and verbal communication skills.
- Has full working knowledge of principles, theories and concepts applicable to Telephony systems and services (Avaya, Nice, SIP, SBC, IVR, Softphone, Unified Communications and Conferencing, VOIP, etc ).
- Strong interpersonal skills.
- Ability to influence vendors on product/service direction and resolve significant business issues.
- Ability to envision future requirements and integrates them into the development of technology directions, architectures and initiatives.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Relevant industry experience (Insurance or financial services).

OPPORTUNITY IS CALLING, APPLY NOW!

RECRUITER: Pierre Paul

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: ENG

TAX TERM: CON_W2

MONJOB

J2WNWIT

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Enterprise: IT & Telecom