Technical Writer (m/f)

-Review and improve global processes; update governing documentation
-Establish support networks in Informatics
-Identify and proactively reach out to Informatic groups who require Global Process training
-Create new global process and HPSM training; put the training into Enterprise learning solution; assign to impacted users; create reports to track and monitor completion
-Create/refine global process metrics, targets and reports
-Set up recurring monitoring and process improvement meetings
-Revamp/align information across global process website and enterprise learning solution website
-Strong IT process analysis skills
-Ability to pick up and document new technologies quickly
-Working knowledge of GxP (GCP, GLP, GMP) guidelines
-Experience documenting procedures (SOPs) in a Pharmaceutical setting
-Experience writing IT processes and procedures, user guides and adapting to writing style guides
-Excellent verbal and written communication skills; very detailed oriented
-Proficiency t in Microsoft Office and Microsoft Visio
-ITIL V3 Foundation certification required with Expert Certification
-Lean Six certification

Weitere Qualifikationen: Technical writer