Technical Writer

Our client is a super high-visibility computer components brand seeking a Technical Writer for a terrific contract offering. Candidates must have extensive skills and experience things like writing tech manuals, user manuals, and product sheets. Framemaker is a must.

RESPONSIBILITIES:

- Author use cases, reference documentation, and white papers for a Proxy Server and tokenization solution.
- Obtain in-depth knowledge of software products by interviewing subject matter experts and research product features.
- Ensure accuracy of documentation and improve product quality, perform QA and usability testing of software products and author bug reports.
- Work closely with QA, Engineering, and Product management to identify and document product features and user scenarios.
- Deliver IT documentation within aggressive timeliness, problem solve and troubleshoot complex IT problems and bugs.

REQUIREMENTS:

- 3-5 years of experience writing and editing IT documentation
- Experienced technical communicator who can write and edit complex IT documentation within aggressive deadlines
- BA or BS in English Studies or Technical Communication
- Proficiency in Adobe FrameMaker and Adobe Acrobat for generating PDF documentation
- Proficiency in Adobe RoboHelp for generating help systems
- Proficiency in wiki authoring and editing
- Experience authoring IT documentation for Linux, Windows, and Solaris operating system
- Experience documenting REST APIs, XML-based technology, Web Security, SSL, and SOAP-based web services
- Experience authoring IT documentation within the Agile SDLC
- Experience creating and using Virtual Machines to document complex software and systems
- Familiarity with basic networking concepts, which include HTTP and DNS
- Familiarity with how to use the Bugzilla bug tracking system
- Familiarity with how to use a version control systems, such as subversion

Estimated Length of Assignment: 6 months
Number of Positions Available: 1
Estimated Hours per Week: 40 hours
% of Travel Required: No travel expected
Telecommuting: None