Technical Support Specialist Job

TECHNICAL SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in Indianapolis, Indiana.

The Big Picture - Top Skills You Should Possess:

- Provides technical support to customers, answering basic questions on function and usage of products via Technical Support Center.

What You'll Be Doing:

- Provide technical assistance to sales
- Marketing in other company departments
- Analyzes basic problems with nonfunctioning electro/mechanical equipment, software applications or reagents to identify problem area(s) and recommend corrective action.
- Serves as the primary support liaison between the company and the customer.
- Recommends solutions to customer's application questions.
- Maintains database of problems so that recurring problems can be analyzed and reported.

What You Need to Bring to the Table:

- Bachelor's required

Bonus Points! Otherwise Known As Preferred Qualifications:

- Masters is preferred
- Direct Molecular experience is highly preferred

GET HIRED, APPLY NOW!

RECRUITER: Jerrod Macias

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECHJ2WBRINDY

Ref:

SFSF: LS