Technical Support Specialist I Job

TECHNICAL SUPPORT is needed for a contract opportunity with Yoh's client located in SILVER SPRING, MD.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

* Provide Level I Technical and Web Support to end-users

WHAT YOU'LL BE DOING:

* Activating licenses for new and existing customers
* Document common issues and their solutions
* Handle both incoming phone calls and emails
* Able to understand Internet concepts (ie bandwidth, caching, video streaming, etc.)
* Knowledge of PC, Mac/Apple, smartphones, tabletPC/iPads, etc.

WHAT YOU NEED TO BRING TO THE TABLE:

* Minimum of 3+ years technical support
* Able to communicate effectively between technical (ie Level II Support, etc.), non-technical (ie end-users, management, general staff) as well as cross-functional audiences
* BA/BS in related industries

BONUS POINTS!

* Television/Broadcasting, Cable Provider companies.

WHAT'S IN IT FOR YOU?

* Salary is expected at or around $17.00/hr. W2, but open to discuss with relevant expertise
* Working 12months + with other talented technical and non-technical cross-functional teams
* Be a visible part of a team where its product is essential to the companies success
* Working with one of the largest Electronics, Multimedia and Gaming client in the world.

GET HIRED, APPLY TODAY!

RECRUITER: Davion Cross

Yoh makes finding and applying for jobs simple.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

TAX TERM: CON_W2J2WNWIT

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Enterprise: IT & Telecom