Technical Support Engineer (m/w/d)

We are an IT-service provider and IT-personnel service provider in Würzburg. We work together with renowned companies in Mainfranken. For one of our customers we are looking for a technical supporter. Our customer, a medium-sized international company, is based in the medical technical branche. Your contract will directly be with our customer.

These will be your tasks:

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You will be responsible for the (internal) technical support (two-tier and three-tier).
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Besides you will analyse technical faults and do trouble shooting.
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You will verify the source of the technical faults.
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Another task will be monitoring, traceability and escalation of solutions for product defects.
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You will be the mediator between developers and engineers.

These are the recommended qualifications:

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Do you have several years of working experience with EAS-applications or EAS-developments as well as in the technical support?
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Trouble shooting of portable devices like smartphones or tablets is no problem for you?
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Do you have advanced knowledge with mobile communication connections?
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It also might be perfect if you already have experience with Java-developments and knowledge of JavaScript, HTML5, SQL and Linux.
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Do you speak perfect English?

You can look forward to:

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An international work environment
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Canteen subsidy and other benefits
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Possibility to further education and advancement opportunities

Is this job interesting for you?

Then we are looking forward to your meaningful application in English.