Technical Operations Manager (m/f)

- Field incoming consultation requests from account teams and deliver timely response and accompanying technical solution (if required)
- Accountable for the flawless launch and incubation testing for paid pilot advertising campaigns on the customers digital properties
- Coordinate with team members to manage daily team workload and priorities
- Collaborate on the delivery of technology and service solutions that meet customer needs and represent incremental revenue opportunities
- Manage changing priorities and other duties as business need dictates
- Poised to interface with strategic clients as requested by account team's in both pre and post-sale consultation
- Ensure quality by enforcing standard policies and procedures
- Ability to thrive in a dynamic, evolving, and highly visible segment of the customers Advertising's display business
- Effective interpersonal, written and verbal communication skills; Ability to present complex subjects to diverse audiences in understandable terms
- Demonstrated ability to leverage a deep understanding of the online media space to successfully develop and grow major account relationships
- Demonstrated ability to use analytical and troubleshooting skills and strategic abilities to resolve complex technical issues
- Demonstrated ability to establish and maintain effective working relationships with internal business and account team partners
- Demonstrated ability to perform in a fast-paced work environment
- Adept at creating practical solutions to daily business challenges
- Demonstrated ability to understand and provide creative solutions to customer needs
- High attention to details and follow through
- Passion for digital advertising, customer service, teamwork, and business results
- Effective interpersonal skills
- Strong technical and non-technical communication skills required
- Prior online advertising experience strongly preferred
- Demonstrated knowledge of MS Office, MS Project, and HTML required
- HTML
- Flash Actionscript
- JavaScript
- HTML5
- Ad-platform infrastructures
- Familiarity with online advertising products required (Admotion, Mediamind, DART Motif, Unicast, Pointroll, etc.)

Weitere Qualifikationen: IT consultant