Technical Manager

Technical Manager Initial Tuning

DUTIES AND RESPONSIBILITIES
-Be Single Point of Contact for the Build Program managers and The Operate manager on acceptance process issues. But also closely interact with departments involved in Build/Operate processes like Radio Planning, Configuration and Integration, Transmission, Drive test and of course the customer.
-Lead the team of local and remote engineers, our remote engineers are in the Global Service Centre in India.
-Coordinate the drive team for the onsite measurements.
-Define new and improve existing procedures, evaluate new tooling and make instructions for the engineers in your team. (eg Indoor performance evaluation, tuning and acceptance processes need to be improved)
-Act as SME for Performance/Acceptance, handle escalations and help analysing complex cases. -Prepare budgets and administration to allow engineers to do their time booking. Check time booking for correctness and manage costs to be within the agreed budget room.
-Define and create reports that show the quality and progress of the initial tuning/acceptance process activities.
-Coordinate special tuning activities and performance evaluations for Event sites and Large Public Indoor solutions.
-Detect structural weaknesses in the Build/Operate processes (eg recurring errors made in previous steps in the build processes) and initiate process improvement activities with the correct team/program managers.

CANDIDATE SKILLS AND REQUIREMENTS
-Experience with 2G, 3G and 4G Optimization and Performance Management on Macro and Indoor solutions of vendors. Strong knowledge about 2G, 3G and 4G systems.
-Familiar with the standard Performance Management KPIs, able to define new KPIs.
-Efficient in handling large volumes of (counter) data. Knowledge about databases and queries (SQL, BO, etc)
-Experience with Radio Planning activities for Macro and Indoor solutions, familiar with the common tools in this domain (eg Atoll).
-Good understanding of the Radio Build processes: knows the different phases of the process: eg Planning, HW installation, SW installation, Configuration, Pre Integration, Integration, Tuning/Acceptance.
-Strong Leadership skills, on technical level as well as people management level. Strong project management and financial management skills.
-Good English verbal and written communication skills, able to present technical complex topics to technical and non-technical audiences.