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Team Manager/Team Leader

Eingestellt von Capita

Gesuchte Skills: Support, Client


Team Manager/Leader

- To ensure client delivery is achieved through the effective management, support and supervision development of their team.
- Emerging risks and issues should be reported to the Operations Manager
- 10 -12 staff may report to this role.

KEY DUTIES & RESPONSIBILITIES INCLUDE:- - Ensure that the work required in your area of responsibility is effectively planned and fairly allocated to individuals, monitoring the progress and quality of the work of individuals to ensure that the required standard of performance is being met, reviewing and updating plans of work in the light of emerging issues and ensuring appropriate escalation of issues
- To provide direction to team members, motivating, coaching and supporting them to achieve team and individual objectives and to play an active role in the appraisal process.
- Provide learning opportunities for the team by identifying learning needs, helping to provide opportunities to address these needs and encouraging team members to take responsibility for their own learning.
- Support all team members through monitoring and feedback of team members work in order to maximise quality of work and development of knowledge and capability
- Develop team members, by effective delegation and coaching, to undertake identified activities within your area of responsibility, taking a fair and objective approach to ensure that the individuals with the required skills, knowledge and understanding and who are likely to perform effectively are selected
- Ensure compliance with legal, regulatory, ethical and social requirements to build and maintain an excellent reputation for the Company
- Provide team management in line with company HR practices to address personal issues and individual performance
- Provide a two-way communication channel for the team to maximize motivation and performance
- Take responsibility for own learning and development, keeping up-to-date with all policy, procedural and regulatory developments, maintaining accreditation and making full use of available structured learning opportunities
- Maintain accurate and complete records relating to training, performance, competence and personal development plans for all team members (including individual T&C and HR files)

Please apply for more details

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.


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