Systems Support Tech

The Systems Support role is responsible for the installation, configuration, and maintenance of large, highly utilized Servers to maximize reliability and recoverability. Installs, configures, and maintains the server environment. Analyzes and resolves problems associated with server hardware and applications software. Detects, diagnoses, and reports server problems. Sets up user accounts on company's Servers and runs necessary system backups.

REQUIREMENTS

- Requires 1-2 years of related work experience, or AA degree, or technical training, or equivalent combination of education and experience
- At least one year of experience as a Server Administrator in an Application Server environment, ie UNIX/Linux or similar environment
- Must have A+ certification
- Must have experience with VMware, Windows Server and Linux
- Assignments are routine in nature (limited judgment required)
- Under general supervision repairs, installs, and tests less complex computer system hardware or software
- Dynamic schedule- must be able to work all shift including weekends

PRINCIPAL DUTIES AND RESPONSIBILITIES

- Provides technical user and operational support for the server environment.
- Performs routine and emergency systems administration tasks.
- Analyzes, recognizes and troubleshoots problems with server hardware and applications software. Follows established procedures to detect, diagnose, and report all application related problems with Servers.
- Installs new software releases, systems upgrades, installs patches and resolves software related problems.
- Performs maintenance on user accounts. Adds, removes and modifies user accounts as necessary.
- Assists with server upgrades.
- Performs systems backup and recovery as planned.

This is a 4 month project.