Systems Integrations Tech

SYSTEMS INTEGRATIONS TECH DECATUR, AL CONTRACT OPPORTUNITY

At COMPUCOM, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join CompuCom!

SUPPORT REQUIREMENTS:

- Support approximately 250 PCs, including user PCs, factory line PCs, and generic walk-up PCs.
- Sole on-site support for this location requires responsible, dedicated individual (will also be supported by remote teams).
- Implement Windows 7 rollout for 250 machines.
- Printer Support, Desktop, Laser, Multifunction, network printer.
- Act as hands & feet on the ground for a remote server team.
- Act as handsact as liaison between site and third-party software providers.

QUALIFICATIONS:

- Minimum 5 years experience in IT Support
- CompTIA A+ and N+ preferred
- Bachelors degree in computer science or related field or equivalent training/education required
- 5 years experience required
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Basic ability to work independently and manage ones time
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software
- Must be able to carry a desktop computer tower up stairs to second floor.
- Must be able to drive golf cart or similar vehicle between buildings. Also be able to push walking cart with computer equipment on it.
- Special Areas: Green Room (ie no static discharges) Must be trained to enter this area.
- Safety glasses and steel toe shoes required in manufacturing and warehouse areas.
- Work Hours: Primarily 1st shift. Occasional, additional coverage of small portions of 2nd and 3rd shift.

RESPONSIBILITIES:

- Update knowledge and skills to keep up with rapid advancements in computer technology
- Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process
- Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analysing test data
- Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications
- Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications

.*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website