System Support Engineer German Speaking

System Support Engineer German Speaking

Primary Tasks and responsibilities

3rd Line support (troubleshooting, incident management, debugging)
Server monitoring, administration and operation, mainly Exchange and MS SQL Server
Design & deploy solutions
Project related site deployment and integration
Integrate solutions together with other application teams
Executing planned maintenance (security patching, operating system and tooling upgrades, )
Performance monitoring & tuning
Improvement and extension of operational stability
Creation and improvements of operational guidelines, implementation guidelines and QA documentation
Disaster recovery design & support activities

Non-Technical profile requirements

Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
Strong tracking, coordination and project planning skills
Ability to identify and implement process and/or application improvements
Strong analytical and problem-solving skills
Must be able to work on multiple simultaneous tasks with limited supervision
Quick learner, motivated self-starter
Excellent customer service, interpersonal, communication and team collaboration skills
Able to follow change management procedures and internal guidelines
On-call permanency is possible Methodology/Certification requirements
Strong knowledge Microsoft Server technologies, Exchange, MS SQL and Powershell scripts
Microsoft MCSE, MCITP or MCSA on Windows Server technologies
Experience with Linux is a plus
Bachelor Degree in Computer Science OR OR Federal Diploma in Information Technology . Advanced course work in technical systems plus continued education in technical disciplines is preferred Language proficiencies
English spoken and written German spoken and written