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Support Analyst
Eingestellt von Portsmouth City Council
Gesuchte Skills: Support
Projektbeschreibung
FIXED TERM CONTRACT FOR 12 MONTHS
REF NO: 1525
SALARY: £19,422 - £22,443
37 HOURS PER WEEK
REPORTS TO: SERVICE DESK MANAGER
Portsmouth City Council has a vacancy for a Support Analyst. This post will be for up to 12 month duration.
We are looking for someone to deliver exceptional customer service through the effective logging, investigation and resolution of incidents, problems and requests working as part of the Service Desk team you will provide Information Services customers with 1st and 2nd line support.
You will receive and handle requests for support following agreed procedures, respond to common requests for support by providing information to enable problem resolution and promptly allocate unresolved calls as appropriate.
You will record incidents and provide timely feedback to customers.
CLOSING TIME/DATE, 17:00, ON THE 2ND OF SEPTEMBER 2013
APPLICATIONS RECEIVED AFTER THIS MAY NOT BE CONSIDERED.
Projektdetails
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Einsatzort:
Portsmouth, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges