Splunk SME

Responsibilities:

Implementation of new Splunk environment according to high level design created by the customer

Understand requirements, be able to convert them into technical implementation

Document new development/integration items with detailed technical specifications, as well as testing and validating all development/integration items

Mentoring and training operational staff in order to support Splunk services including the creation of operations documentation for maintaining the Splunk infrastructure

Setting up Splunk Forwarding for new application tiers introduced into the environment

Troubleshooting Splunk performance issues, log feeds, field extractions, spl syntax, etc., as well as identifying bad searches/dashboards and partnering with the creators to improve performance

Monitor the Splunk infrastructure for optimization opportunities

Work with engineering and operational teams to understand and evaluate existing processes and technical designs, and recommending areas for improvement

Apply business and technical analytical skills to analyze, identify, design, implement and develop comprehensive support processes to resolve complex business & operational issues

Evaluate, install, and integrate applications from Splunkbase

Create dashboards, customized for different users, both technical and managerial throughout the enterprise

Create customized reports and export results that are flexible and suitable for a variety of purposes