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Specialist Meeting Services Coordination
Eingestellt von Harvey Nash IT Recruitment Switzerland
Gesuchte Skills: Support, Client, Network
Projektbeschreibung
For our client in Basel we are looking for a Supporter (Specialist Meeting Services Coordinator)
Place: Basel
Period: ASAP- 31.07.2017
Specialist Meeting Services Coordination
Background: Meeting Services belongs to the Global Network Services Operations organization. As such Meeting Services are accountable for end to end services like Video Conferencing, Telepresence, Webcast, Technical Event Management and Digital Signage. They consult their customers in the preparation of their events and ensure a smooth service delivery by operating and maintaining the necessary technical infrastructure to support all of our services. The EMEA Team is primarily responsible for the operating of the solutions and the service delivery in the European time zones as well as the regional and global coordination with other meeting support teams.
General information.
We are looking for an event specialist with a good background in technical event planning, webcast consulting and video conferencing. A good technical understanding in conferencing technologies is an important pre-condition for the position. As a member of a local team with regional/global responsibility we expect a good communicator and a good team worker but also being capable of managing yourself and following up on tasks independently.
Tasks:
* Be the single point of contact for the customer on webcast coordination, local technical event planning and video conferencing
* Provide consulting to customers to use the right technology for their meetings
* Support customers in the technical preparation of large events and coordinate all involved providers
* Collaborate with the global video conference services
* Document problems and incidents related to Meeting Services by using a ticketing system (HPSM)
* Support senior executives professionally and with the utmost confidentiality
* Work in a professional manner at all times and maintain a consistent image of the global service through open communication, reliability, high availability and promote the values and benefits of a global service organization.
Qualifications:
* +2 years of working experience in event planning and/or conferencing services
* Excellent communicational skills with proven ability to interact across cultures
* Strong customer and service orientation
* Proficient in English and German, other languages are beneficial
* Flexible to work early and late hours even on short notice
* Being a teamplayer as well as being able to work independently
Nice to Have:
+++ previous work experience in an event agency
For more information, please contact:
Anna Chmura
(see below)
Place: Basel
Period: ASAP- 31.07.2017
Specialist Meeting Services Coordination
Background: Meeting Services belongs to the Global Network Services Operations organization. As such Meeting Services are accountable for end to end services like Video Conferencing, Telepresence, Webcast, Technical Event Management and Digital Signage. They consult their customers in the preparation of their events and ensure a smooth service delivery by operating and maintaining the necessary technical infrastructure to support all of our services. The EMEA Team is primarily responsible for the operating of the solutions and the service delivery in the European time zones as well as the regional and global coordination with other meeting support teams.
General information.
We are looking for an event specialist with a good background in technical event planning, webcast consulting and video conferencing. A good technical understanding in conferencing technologies is an important pre-condition for the position. As a member of a local team with regional/global responsibility we expect a good communicator and a good team worker but also being capable of managing yourself and following up on tasks independently.
Tasks:
* Be the single point of contact for the customer on webcast coordination, local technical event planning and video conferencing
* Provide consulting to customers to use the right technology for their meetings
* Support customers in the technical preparation of large events and coordinate all involved providers
* Collaborate with the global video conference services
* Document problems and incidents related to Meeting Services by using a ticketing system (HPSM)
* Support senior executives professionally and with the utmost confidentiality
* Work in a professional manner at all times and maintain a consistent image of the global service through open communication, reliability, high availability and promote the values and benefits of a global service organization.
Qualifications:
* +2 years of working experience in event planning and/or conferencing services
* Excellent communicational skills with proven ability to interact across cultures
* Strong customer and service orientation
* Proficient in English and German, other languages are beneficial
* Flexible to work early and late hours even on short notice
* Being a teamplayer as well as being able to work independently
Nice to Have:
+++ previous work experience in an event agency
For more information, please contact:
Anna Chmura
(see below)
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges