SOS Commissions Analyst

Plans, directs, and completes the analysis of business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Acts as a liaison between the user community and internal IT resources. Completes required analysis deliverable documentation. Plans, facilitates, and participates in working sessions with cross-functional resources

SKILLS:

REQUIRED QUALIFICATIONS:

- Demonstrates their knowledge of the business processes in their area of responsibility and can work with the Business to define requirements that will drive efficiencies in the business taking into account the entire picture as well as the details
- Demonstrates their knowledge of the application systems in their area of responsibility and can identify, evaluate and define impacts of changes, provide alternatives both to the application changing and all upstream and downstream systems, or identify if a change is a manual process taking into account the entire picture as well as the details. Generally assigned to Enterprise, cross-functional and cross-departmental projects with mid-level complexity and cross-system impacts.
- Has the ability to conceptualize, document, and communicate solutions to meet business objectives.
- Applies modelling techniques to Analyst deliverables
- Ability to conduct peer reviews to solicit feedback on materials created.
- Demonstrates the ability to perform a cost/benefit analysis to determine whether automation is the appropriate course of action
- MS Office Tools (Word, Excel, Project, PowerPoint, Visio)
- Has experience with various business process and system modelling tools including: Data Flow Diagrams, Process Models, ER diagrams, Dimensional Data Models, Context Models, Event Modeling, State Modeling, Process decomposition, and Use Case Scenarios
- Understands the system development life cycle
- Ability to effectively manage time, prioritize work, multi-task across many assignments, and creates deliverables with little direction
- Ability to assess the impact of new requirements on an existing suite of 3-5 medium-complexity applications
- Technical writing skills producing clear and unambiguous deliverables

EXPERIENCE:

- 4-6 years experience creating Requirement, Functional Specification, & Test Requirement documents required
- 4-6 years experience with supporting both purchased and in-house developed applications required
- 4-6 years experience in software development, software design or business process design and implementation
- 4-6 years experience with a formal SDLC
- 4-6 years experience developing business solutions with a variety of tools

PREFERRED SKILLS:

- 4-6 years experience in telecommunications industry preferred