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Software Packager
Eingestellt von Synectics
Gesuchte Skills: Support, Client, Oracle, Sql
Projektbeschreibung
The ideal candidate possesses both scientific and IT experience with excellent written and verbal skills in order to facilitate communication with both scientific clients and IT professionals. Technical writing skills considered a plus. Proactive interaction with scientists to help improve their productivity is highly encouraged.
RESPONSIBILITIES
- Provides day-to-day support of multiple applications for scientific clients.
- Installs client software packages for software upgrades or to resolve issues.
- Interfaces with multiple levels of IT support teams such as global support teams, corporate IT, and Help Desk to coordinate tasks and drive outcome.
- Coordinates/performs basic testing of software through the help of offshore testing team.
- Updates and creates support documentation and training material for clients, internal, and help desk use.
SKILLS
Must have experience resolving problems with PC hardware and software, as well as experience with and knowledge of Citrix and Oracle databases. SQL server is a plus. BA or BS in science degree (preferably chemistry or biochemistry) along with computer or information systems or equivalent work experience is required. Must have 2+ years of experience working in scientific laboratory setting; 2+ years of experience with the following technologies: Microsoft.NET, Java application, Oracle SQL; and 2+ years experience with Windows operating system & desktop support. Ability to work independently and efficiently in an interrupt-driven, multi-tasking environment in order to meet deadlines and address client support issues needed. Must be self-motivated, detail oriented and organized with excellent communication skills.
Synectics is an Equal Opportunity Employer.
Projektdetails
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Einsatzort:
Waukegan, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges