Service Manager Application (m/f/d)

REFERENCE NUMBER:

624989/1

MY DUTIES:

- Daily service management for the application portfolio
- Service performance reporting and vendor management
- Budgeting (run & minor development) and budget compliance, InVoice verification
- Implementation of improvement activities
- Agree and manage SLA towards business and OLA towards other services (applicable only for Infra and platform CoEs)
- Maintenance and consistency of the service structure within the service
- Project Management (run smaller projects)
- Service and application harmonization
- Work together with other service managers and HoF to coordinate service development activities
- Work together with Solution Managers in a development / minor enhancement area
- Work together with Project Managers to ensure that service implementations following group IT standards
- Work together with Infrastructure Solution and Service Managers to ensure that Infrastructure changes do not impact application services
- Provide input to the development budge
- Service security, integrity and compliancy

MY QUALIFICATIONS:

- Education level with major subject(s) etc.: Academic degree or qualifications required
- Work experience from jobs, functions, industries etc.
- Experience in Global Production Industry (ideal Metal/Steel) and Supply Chain

MY BENEFITS:

- Possibility to work remote
- Support throughout the entire application process via Hays

ABOUT HAYS:

Our many years of recruitment experience and our expert knowledge of the engineering job market make us a strong partner for engineers and technicians. We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge. Register now and look forward to many interesting and suitable positions and projects.