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Service Management Process Specialist
Eingestellt von Experis Schweiz AG
Gesuchte Skills: Design, Client
Projektbeschreibung
LOCATION: Lausanne
CLIENT: A well established world-wide company
JOB: SERVICE MANAGEMENT PROCESS SPECIALIST
PURPOSE:
- Our client is looking for a SERVICE MANAGEMENT PROCESS SPECIALIST for a long term contract.
- Driving key project deliverables (requirement gathering, design of process improvements, creation/review of standard routines)
- Updating Learning & Training material
- Coordinating testing activities
PROFILE:
- Proven expertise in Process design, Data and Software development in an international environment
- Incident Management knowledge
- Operational Experience with the management of IS/IT changes and releases
- Experience in communication and testing activities
- ITIL Foundation certification, as well as ITIL Change & Release, and ITIL Service Lifecycle
- Knowledge/experience of HP Service Manager and HP Quality Center would be a distinct advantage
- LANGUAGES: ENGLISH MANDATORY (FRENCH A PLUS)
DOES YOUR PROFILE MATCH? THEN CALL AND SEND YOUR RESUME!
CONTACT THOMAS DUTILLEUX
CLIENT: A well established world-wide company
JOB: SERVICE MANAGEMENT PROCESS SPECIALIST
PURPOSE:
- Our client is looking for a SERVICE MANAGEMENT PROCESS SPECIALIST for a long term contract.
- Driving key project deliverables (requirement gathering, design of process improvements, creation/review of standard routines)
- Updating Learning & Training material
- Coordinating testing activities
PROFILE:
- Proven expertise in Process design, Data and Software development in an international environment
- Incident Management knowledge
- Operational Experience with the management of IS/IT changes and releases
- Experience in communication and testing activities
- ITIL Foundation certification, as well as ITIL Change & Release, and ITIL Service Lifecycle
- Knowledge/experience of HP Service Manager and HP Quality Center would be a distinct advantage
- LANGUAGES: ENGLISH MANDATORY (FRENCH A PLUS)
DOES YOUR PROFILE MATCH? THEN CALL AND SEND YOUR RESUME!
CONTACT THOMAS DUTILLEUX
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Medien/Design