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Service Desk Analyst
Eingestellt von Candle (Brisbane)
Gesuchte Skills: Citrix, Network
Projektbeschreibung
YOUR RESPONSIBILITIES
- Provide quality first point of contact for customers for ICT incidents and requests.
- Respond to requests following the defined processes, including escalation procedures.
- Maintain Service Desk processes, procedures and documentation in a way that supports and improves the service provision delivered by the Service Desk.
YOUR SKILLS
- Demonstrated experience in Microsoft Exchange 2010, Active Directory, Microsoft Server 2008 R2, Microsoft DFS, Microsoft Office, Citrix
- Basic understanding of Data Network Communications
- Experience in Mobile Technologies is highly desirable.
- Good to have ITIL Incident and Request Management
Interested candidates please apply now. Please quote reference no. 30026.
Projektdetails
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Einsatzort:
Brisbane, Australien
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung