Service Coordinator, Commercial Client Services

Service Coordinator, Commercial Client Services

One of our large financial clients is looking for an experienced Service Coordinator, Commercial Client Services

Responsible for the coordination and facilitation of the assignment and documentation verification of treasury service requests. Work efficiently to quickly and accurately assign initial requests and build the service request that will be worked by a client service. Skilled at treasury systems that support requests and the processes and products required in conjunction with those systems. Must be able to prioritise multiple incoming requests while assessing existing client requests that require action from the Advisor with consistent follow up

Responsibilities
* Review incoming request into a shared email box and quickly assess and create a service request that will be assigned or completed by the most appropriate resource available.
* Identify and reduce client risk situations, encouraging and educating client to maximise use of the bank's Cash Pro Online tool and straight through processing during the execution of their payable/receivable transactions.

Requirements
Essential Requirements
* Knowledge to navigate and network Global Sales, Operations and Client Servicing organisation and processes.
* Knowledge of bank systems.
* Clients Accounts Payable/Receivable and TMS (Treasury Management System) environments/processes.
* STP formatting of local and cross border transactions (to facilitate high STP rates) to support clients with understanding requirements.
* Strong Microsoft Outlook skills (including organising folders and categories)

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.