Senior System Specialist (100%) (m/f)

REFERENZNUMMER:

300370/11

IHRE AUFGABEN:

-Act as IT business partner working closely with customers
-Coordinate with IT partners to ensure services are met
-Ensure that operational work, project related activities and on-call services are organized optimally
-Assess impact of new user requirements and act as business system analyst
-Provide application management and support, ensure operational stability and effectiveness of several applications
-Contribute to core business, informatics processes and solutions by applying specific knowledge of systems and tools and problem solving skills
-Collaborate with end users to identify needs and opportunities for improved data management and delivery
-Resolve or escalate problems for resolution when appropriate
-Maintain and develop process and technical knowledge and train others within domain

IHRE QUALIFIKATIONEN:

-Experience in pharmaceutical industry, as well as in regulated environment with computer system
-Validation experience with working in project environment and in informatics service support and service delivery (experience with ITIL)
-Excellent understanding of business processes in manufacturing and laboratory environment
-Service oriented attitude, being able to communicate with customers, also in emergency situations
-Previous experience in system installation and maintenance
-Technical experience in manufacturing and laboratory systems
-Strong technical skills in different operating systems such as Windows 2003/2008/2012, Windows 7 and Windows XP
-Excellent communication skills in German and English

WEITERE QUALIFIKATIONEN:

Administrator