Senior Information Services Specialist

JOB DUTIES/RESPONSIBILITIES:

- Leading an applications development team that maintains, improves, and/or develops new local and/or corporate systems for an assigned department.
- Utilizing in-depth knowledge of a particular configuration of hardware, software, and supporting equipment; designs, develops and implements local and/or corporate systems appropriate to meet user department needs as outlined in user department requests.
- Maintaining awareness of the capabilities and limitations of the particular systems environment.
- Developing concepts for hardware, software or network upgrades or additions based on operational issues, customer needs, customer impacts, and/or industry trends.
- Maintaining close relationships with the functional department being supported in order to understand and anticipate needs.
- Under the guidance of the appropriate manager, working with the appropriate user department staff to define capabilities for the effective use of information in accomplishment of the departments business and strategic goals.
- Ensuring that assigned systems are functioning properly.
- In the event a malfunction should occur, ensuring that the problem is addressed and resolved in a timely and efficient manner.
- Communicating new projects results to appropriate manager.
- Providing assistance and training to users and other systems personnel.
- Remaining abreast of changes in technology.
- Notifying management of changes that may impact systems performance.
- Recommending solutions and coordinating approved changes.

SKILLS:

REQUIRED QUALIFICATIONS:

- A 4-year college or university degree and a minimum 9 years exempt experience in information services.
- A minimum of 3 years exempt experience in program/project management and/or team leadership is desired.
- Advanced knowledge of and demonstrated ability to apply data processing philosophies and techniques.
- Advanced knowledge of and the demonstrated ability to apply the various programming languages or financial systems used by the Financial Division.
- Demonstrated ability to train and advise on the use of computers and software packages.
- Ability to motivate coworkers to achieve objectives.
- Advanced ability to successfully lead program and/or software project development teams.
- Advanced knowledge of computer hardware, interfacing of software, desktop support, telecommunications concepts and DBMS.
- Advanced ability to identify systems deficiencies and recommend and develop new software/programs to correct the deficiencies.
- Advanced ability to identify and correct systems problems in a timely manner.
- Advanced knowledge of computer operations systems.
- Demonstrated ability to reinforce high quality standards driven by company objectives.
- Advanced knowledge of computer software and how to implement such software.
- Advanced ability to resolve mechanical/technical problems with emphasis on troubleshooting.
- Advanced ability to work independently.
- Demonstrated ability to create and maintain an environment conducive to collaboration across corporate business units and service divisions.
- Advanced ability to listen to others and communicate effectively.
- Advanced ability to perform programming in the various languages used by the Financial Division.
- Must be a self-starter.
- Previous SalesForce development experience using Apex coding.
- Background in JAVA and creating WSDLs for system to system integration.
- Good communication skills for interfacing with Business Analysts.

DESIRED QUALIFICATIONS:

- Knowledge of the finance industry and experience in project leadership is desired.
- Understanding of Agile methodologies.
- SalesForce Certified Developer.
- SalesForce Certified Administrator.