Senior Functional Analyst

My client, one of the leading Telecoms operators in Belgium, is looking for a Senior Functional Analyst to support new digital initiatives within the BSS Rating and Billing team.

Responsibilities:
Working in a team of functional analysts handling projects with impact within the 'online' domain.
The systems within the online portfolio consist of mainly customer facing IT applications & apps that are used to support the following business domains:
- Marketing & sales:

Company's website
eShop
- Customer care & self service:

Customer self service portal
- Mobile apps
- Mobility solutions

WiFree portal
- Cooperation with other teams to realize projects End-to-End

BSS Sales & Customer service team - customer & product management, contact center and order intake
BSS Rating & Billing team: pre-billing, post-billing, Real Time rating for mobile and fixed
OSS team: technical order management & provisioning

Experience:
- Customer facing solution & integration patterns
- Analysis for custom software development
- Use case analysis and story writing within an iterative model
- Experience within the Telecom sector is a plus
- Technical background is a plus
- Result driven, can-do attitude
- Analytical skills, abstract thinker
- Multi-tasker, adapts to change, enjoys diversity
- Good communicator, good listener
- Team player, collaborative spirit
- Fluent spoken and written English is a must
- Dutch or French is a plus

Are you a Senior Functional Analyst looking for a new challenge?
If so, apply today for an immediate response!