Scrum Master - Dutch or French and English Mandatory

SCRUM MASTER

ROLE

The domain IT Digital has 3 main development activities: web, mobile and integration.
We are looking for a Scrum master to improve the Agile/Scrum way of working in the team and support the team for the delivery of the sprint goals.

The Scrum Master will work closely with:

- The Release Train Engineer who manages the Digital Release train and the Intake process with the business for as well the web, mobile as integration development activities
- The Domain Manager to drive the change within the Digital domain

EXPERIENCE REQUIRED

- Good knowledge of Dutch or French, and English
- Scrum Master certification
- Experience as Scrum Master for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory
- Very good knowledge of JIRA to set up or update workflows, create boards,
- Good experience to work in a scaled Agile environment
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Be a good change driver and mentor for the team
- Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Burndown technologies, Retrospective formats, handling bugs, etc.)

LIST OF ACTIVITIES

Agile

- Guiding the team on how to use Agile/Scrum practices and values
- Guiding the team on how to get the most out of self-organization and being owner of the work they accept
- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
- Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Delivery
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
- Facilitating getting the work done without pressure, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the stakeholders of the team (business product owner, intake lead, architect, ), especially on grooming and maintaining the product backlog.
- Providing all support to the team using a servant leadership style whenever possible, and leading by example.

PREFERRED SKILLS/EXPERIENCE (ANY OF THESE IS A PLUS)

- Knowledge of other Agile approaches: SAFe, Kanban,
- Applicable knowledge of the technologies used by the team:
- Web developments
- Mobile developments
- ESB IIB integration team
- Likes to work within a changing environment
- Excellent communication