SAP Support Architect Melbourne

SAP Support Architect Melbourne

6 Month Contracts

Some Overseas travel

Major Blue Chip Client

You will have a focus/expertise in ONE of the below areas.

Sales/CRM/B2B/B2C

Senior Technology (Basis)/Production Planning

HCM/Cloud

Role and Responsibilities:

This senior position will provide operational support functions and activities in both Engagement and Deployment Support. You will assist in supporting Premium Engagements to ensure delivery excellence based on AGS best practices and methodologies, and to ensure value is delivered to our customers.

As a member of the core team with application background, you are expected to provide E2E support for One Service projects - from reviewing opportunities and scoping, to validation of effort estimates and performing project quality gate reviews.

RESPONSIBILITIES INCLUDE:

E2E Support for One Service including:

Responsible for reviewing One Service project scope and evaluating best practice fit based on model company

Serve as functional expert for Best Practice solutions

Review proposed application architecture

Review implementation effort for all topics that are not covered by best practices and validating effort estimate for the overall project

Proactive evaluation of Engagement KPI's and call out potential risks or issues

Coordinate support by leading effort to:

Identify potential risks for the engagement

Develop and propose action plan

Follow-up and coordinate top issue resolution

Provide management visibility by effectively communicating engagement challenges or critical showstoppers to management using available delivery and reporting infrastructure (CRM, BCP, etc.)

Please forward your resume

Please note you MUST HAVE an Australian citizenship or PR to apply for this role