SAP Support and Key User Trainer (2years + Experience), Near Brussels

SAP Support and Key User trainer, near Brussels, 1 year contract

Our customer is looking for a SAP support and key user trainer for a 1 year contract near Brussels.

The project is French and English speaking - Dutch would also be an advantage.

ROLES AND RESPONSIBILITIES

- First level support for Key Users.
- Creating Training documents.
- Translating business needs to consultants.
- Give Training.
- Guarantee growth of Data Knowledge Base.
- Back up for key users.
- Intermediate between key users and consultants.

TASKS

- Help Key users via phone/mail in order to get problems solved.
- Assist Key users in communicating correctly towards consultant.
- Translate business issue into more technical SAP language.
- Follow up on going issues and guarantee minimum leadtime.
- Assist consultants on problem solving.
- Provide necessary training manuals.
- Organize training sessions on new topics. 

QUALIFICATIONS REQUIRED FOR A SUCCESSFUL FULFILLING OF THE FUNCTION (EDUCATION OR RELEVANT BY EXPERIENCE)

- SAP certified or min 2 years relevant experience in manufacturing environment

COMPETENCE PROFILE

- Good SAP experience (with preference different modules);
- Customer minded/problem solver.
- Willing to learn and share knowledge.
- Clear and direct communicator..
- English and French (Dutch is a +)
- Experience in a manufacturing environment.
- Detail focussed.
- Teamplayer in multidisciplinary and international teams
- High affinity with computers systems and applications.
- Travelling might be required occasionally.  

If you are interested in this position please contact Tiffany at DSR Europe.