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SAP CRM Consultant
Eingestellt von Experis Schweiz AG
Gesuchte Skills: Sap, Consultants, Consultant, Abap
Projektbeschreibung
Our client, a major global player in the retail industry, are looking for SAP CRM Consultants to join them on a contract basis.
They specialists in the following areas of the CRM module:
- SAP CRM Customer Data Management
- SAP CRM Specialist IC
- SAP CRM Specialist Loyalty
- SAP CRM Specialist Marketing Campaign
The role:
- Understand & Analyze global Customer Master Data requirements to translate them in the best way in SAP CRM solution in promoting as much as possible the standard functionalities
- Bring detailed SAP CRM expertise (functional and technical) for the design, development and delivery of the Global Template.
- Translate business requirements into solution specific detailed designs
- Identify gaps with the standard and propose alternative solutions
- Manage the integration impacts on the entire architecture of the program (eCommerce, POS, Neolane, BI, CRC, etc.)
- Define, document and execute configuration specifications (detailed design and customizing documents)
- Define and document functional specifications for specific developments
- Liaise with development technical architects to estimate and plan delivery of developments
- Define, document and execute detailed test scripts
- Execution of test scripts in area of expertise and responsible for resolution of test failures in collaboration with technical teams
- Experience in large scale and international Project (localization)
- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C context
- Strong Expertise in SAP CRM Customer Data Mngt, especially within latest version CRM 7.0 ehp
- Good skills in CRM Marketing, Sales, Service, Interaction Centre and Loyalty modules
- Good skills in SAP CRM Organizational Structure
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical knowledge - ABAP, WebUI
- Strong communication and consulting skills
- Fluent in English, French is a plus
If this sounds like you do not hesitate in getting in touch!
They specialists in the following areas of the CRM module:
- SAP CRM Customer Data Management
- SAP CRM Specialist IC
- SAP CRM Specialist Loyalty
- SAP CRM Specialist Marketing Campaign
The role:
- Understand & Analyze global Customer Master Data requirements to translate them in the best way in SAP CRM solution in promoting as much as possible the standard functionalities
- Bring detailed SAP CRM expertise (functional and technical) for the design, development and delivery of the Global Template.
- Translate business requirements into solution specific detailed designs
- Identify gaps with the standard and propose alternative solutions
- Manage the integration impacts on the entire architecture of the program (eCommerce, POS, Neolane, BI, CRC, etc.)
- Define, document and execute configuration specifications (detailed design and customizing documents)
- Define and document functional specifications for specific developments
- Liaise with development technical architects to estimate and plan delivery of developments
- Define, document and execute detailed test scripts
- Execution of test scripts in area of expertise and responsible for resolution of test failures in collaboration with technical teams
- Experience in large scale and international Project (localization)
- At least 6 years of experience as a SAP CRM Expert/solution architect, ideally in Retail with high volume B2C context
- Strong Expertise in SAP CRM Customer Data Mngt, especially within latest version CRM 7.0 ehp
- Good skills in CRM Marketing, Sales, Service, Interaction Centre and Loyalty modules
- Good skills in SAP CRM Organizational Structure
- Integration expertise with ERP Retail
- Integration expertise with eCommerce and POS solutions
- Technical knowledge - ABAP, WebUI
- Strong communication and consulting skills
- Fluent in English, French is a plus
If this sounds like you do not hesitate in getting in touch!
Projektdetails
Geforderte Qualifikationen
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Kategorie:
SAP Entwicklung, Organisation/Management