Sales Order Operator - Brussels, Belgium - French or Dutch Speaking

SALES ORDER OPERATOR - BRUSSELS, BELGIUM - FRENCH OR DUTCH SPEAKING

(ORDER OPERATOR, SALES ORDER CONSULTANT, SALES CONSULTANT, SALES ORDER)

One of our Blue Chip Clients is urgently looking for a Sales Order Operator.

PLEASE FIND SOME DETAILS BELOW:

RESPONSIBILITIES AND CHALLENGES

The Sales Order Operator will work on customer projects.

The Sales Order Operator has a variety of duties and responsibilities:

- Ensure orders are entered accurately into client's IT systems  with an emphasis on ensuring company policies are adhered to.
- Oversee all assigned orders from placement to final invoice with complete and thorough communication to internal and external employees, sales reps and customers.
- Essential Duties and Responsibilities include the following:
- Responsible for processing all incoming assigned orders.
- Set up new Customer Accounts.
- Work with accounting to establish credit parameters.
- Secure order discount and special terms approval from Management.
- Create deposit invoices as well as monitor orders ensuring payments are received in required timeframe.
- Create special customer requested invoices throughout the order.
- Handle discrepancies between quotes and orders.
- Send out order package via email to customer and sales rep
- Manage and process all assigned change orders, including cancellations.
- Phone calls and emails from sales reps or customers pertaining to current and past orders.
- Follow up on all commercial missing items for orders.
- Check customer requested delivery date
- Escalate when delivery date is not met.
- Work with the shipping coordinator on freight quotes for assigned territory.
- Coordinate with production to help communicate to all parties when challenges arise..
- Resolve revenue recognition issues so that equipment invoicing can occur ASAP.
- Compare and correct production report date mismatches.
- Other duties as required or assigned

QUALIFICATIONS

- A bachelor's degree
- Two to four years of experience in a Sales Order position
- Proficiency with the Microsoft Office package (Excel, Word, Powerpoint, Access)
- Meticulous attention to detail and strong admin skills
- The ability to prioritize multiple tasks in a fast-paced environment
- Pro-active, showing initiative and sense of responsibility
- Able to work independently and in a team
- Result oriented and client focused
- Ability to learn client's software quickly

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.