Resource Service Coordinator Job

RESOURCE SERVICE COORDINATOR needed for a CONTRACT opportunity with Yoh's client located in RALSTON, NEBRASKA.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Ability to plan, schedule, dispatch and coordinate
- MS Office
- Skilled with basic report generation and interpretation

WHAT YOU'LL BE DOING:

- Responsible for routine planning, coordinating, controlling, and directing activities of operational resources.
- Responsible for customer interaction, communicating with the Field Technician Supervisors, and coordinating jobs with Project Managers.
- Coordinates service resources.
- Assigns team members to project. Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability. Inputs project location to system.
- Generates Work Order Documents, dispatches technicians, and notifies customers.
- Responsible for customer interaction/satisfaction.
- Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
- Coordinates operations interaction with the Parts Department and Acquisition, as necessary. Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators.
- Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
- Logs service start-up and service work requirements in job tracking system.
- Responsible for generating, interpreting, and printing various assigned reports.

WHAT YOU NEED TO BRING TO THE TABLE:

- Typically requires a one-year certificate from college or technical school; or six (6) months to three (3) years of related experience and/or training; or equivalent combination of education and experience.
- Working knowledge of office equipment and Microsoft Office products.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred

GET HIRED, APPLY NOW

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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