Resource/Service Coordinator Job

RESOURCE SERVICE COORDINATOR needed for a CONTRACT HIRE opportunity with Yoh's client located in Miramar, FL.

The Big Picture - Top Skills You Should Possess:
- Customer Service/Dispatching
- Project coordinating experience
- Experienced in Microsoft Office Suite

What You'll Be Doing:
- Responsible for moderately complex planning, coordinating, controlling, and directing activities of operational resources.
- Responsible for customer interaction, communicating with the Field Technician Supervisors, and coordinating jobs with Project Managers.
- Assigns team members to project.
- Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
- Inputs project location to system.
- Generates Work Order Documents, dispatches technicians, and notifies customers.
- Responsible for customer interaction/satisfaction.
- Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
- Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
- Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators.
- Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
- Logs service start-up and service work requirements in job tracking system.
- Responsible for generating, interpreting, and printing various assigned reports.

What You Need to Bring to the Table:
- Requires a one-year certificate from college or technical school; or three (3) plus years of related experience and/or training; or equivalent combination of education and experience.
- Working knowledge of office equipment and Microsoft Office products.
- Ability to read and comprehend instructions, short correspondence, and memos.
- Ability to write correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Flexibility to work overtime/weekends, as required

Bonus Points!:
- Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

GET HIRED, APPLY NOW!

RECRUITER: Hanna Pride

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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