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Resfor Support Technician Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client, Network
Projektbeschreibung
POSSESSION OF A SECRET SECURITY CLEARANCE WITH SSBI IS REQUIRED AS A CONDITION FOR EMPLOYMENT.
Top Skills You Should Possess:
- Cert Required: A+ Cert (MUST HAVE)
What You'll Be Doing:
- The standard work week is 40 hours within a seven day period (Monday to Sunday). Eight (8) hours a day with zero overtime (OT) unless prior approved by both customer and leadership in writing.
- Provide general desktop support.
- All RESFOR Remote Site Support Technicians will be supporting:
- Advanced Active Directory
- Common Access Card (CAC)
- Microsoft products (specifically XP Operating Systems)
- Printers (network and stand-alone, multiple vendors)
- Please note that all technicians will be trained on SM7 for incident reporting
- Work with minimal direction
- Quickly identify and resolve issues and follow set escalation paths when/if required
What You Need to Bring to the Table:
- High School Diploma minimum
- Two to four (2-4) years of experience required
- Advanced Knowledge of a COTS ticketing system (preferably Remedy or Heat)
- Final Secret or better clearance
- Security + Certified
- Knowledge of Navy customer (prior NMCI experience is a plus, prior military experience is helpful)
- Exceptional customer support skills
- Able to lift and carry 50lbs
- All applicants must be able to travel on short notice and consistently up to 90% of the month.
RECRUITER: Michael Calleri
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.
J2W: INFOTECH
TAX TERM: CON_W2J2WYOHFED
Ref:
Enterprise: IT & Telecom
Projektdetails
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Einsatzort:
Fort Worth, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges