Registered Nurse (RN) - Clinical Complaint Specialist Job

RN- CLINICAL COMPLAINT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in Raynham, MA.

The Big Picture - Top Skills Should You Possess:

- Review existing product complaints to ensure they meet newly implemented procedures and Medical Device reporting requirements
- Provide input to complaint analysts to help them ask the right questions if they need to contact the complainant for additional information.
- Contact the complainant directly to obtain additional event information to determine MDR reportability.

What You'll Be Doing:

- Best qualified candidate will be able:
- Work independently, and guides others, in decision making regarding MDR and vigilance reporting of product complaints.
- Participate in special projects as assigned by management personnel and will provide feedback and suggestions for process improvement projects for optimization of the complaint handling system.

WHAT YOU NEED TO BRING TO THE TABLE:

- Bachelor's Degree in Nursing is required
- Four (4) years of practical nursing and/or clinical experience is required
- GMP and/or ISO regulated environment is preferred
- Experience in medical device industry is preferred
- Prior experience working directly with Complaint Investigations is preferred

Bonus Points! Otherwise Known As Preferred Qualifications:

- Responsible for maintaining the quality processes associated with product complaint handling, procedures, and controls to ensure that all complaints are processed in accordance with established company procedures and worldwide regulations and applicable standards.
- Evaluate all information from a clinical perspective to ensure appropriate Root Cause analysis and investigation, and that any appropriate actions are undertaken and documented.

What's In It For You?

- This role will definitely add more overall nursing experience, working in a great environment and gaining valuable experience dealing with a client who is well known and offers a terrific work atmosphere. There will be a High degree of respect and value placed on the individual who will be selected for this role.

OPPORTUNITY IS CALLING, APPLY NOW!

RECRUITER: Daniel Kelly

Yoh, a DayJ2W: CLINICAL

MONJOB J2WNEHLTH

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SFSF: HC