Quality Analysis Expert/Quality Analysis Specialist/QA SME - Telco dom

For my global client in Saudi Arabia, I am seeking a Quality Analysis Expert/Quality Analysis Specialist/QA SME.

The right candidate will be:

R esponsible for monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi vendor environment. They are also responsible for analysing first level problems for all systems (according to the service agreements), resolving and routing as appropriate, supporting the Systems Management Processes specific to their customer requirements, performing I/O (tape and print) duties where appropriate and batch management when required. The employee prioritizes tasks and chooses the best method.

Experience and working knowledge in several interrelated departmental activities. Awareness of functional activities.

Communication/Negotiation.

- Seeks and exchanges information, ideas, and concepts. Some presentation skills are necessary. May require negotiation to achieve coordination.
- Problem Solving.
- Use specialized technical knowledge to identify, evaluate, and resolve various interrelated problems from several sources.
- Recommends improvements to established procedures.

If you fit the role, then please drop me an updated Resume in Word format.