QA/QC Specialist - Complaint Management (m/f)

REFERENZNUMMER:

261084/7

IHRE AUFGABEN:

-Perform complaint handling
-Be able to understand customer complaint handling process (receipt of complaint, investigation of complaint, notification of customer after investigation and closing of the complaint in the system)
-Receive investigation reports from manufacturers, be able to judge for minor complaints if the investigation was performed adequately
-Working within a global QA organization
-Compile process batch release documentation required for the batch release for third party products
-Collect and compile supplier Product Quality Reviews (PQR) within the timelines and assist third party management
-Analyse and monitor quality issues

IHRE QUALIFIKATIONEN:

-Master in Chemistry, Biology, Pharmacy, Pharmaceutical Engineering or equivalent degree
-Experience in quality operations within the GMP environment
-Good knowledge of complaint management
-Good knowledge in QA systems
-Good knowledge in office tools (MS Office, SAP Q-module)
-Very good skills in German and English

WEITERE QUALIFIKATIONEN:

Quality management employee