Project Manager - Technical

SUMMARY

- The Client Manager is the primary point of contact for assigned clients and serves as the liaison into IT and other various teams.
- The Client Manager is responsible for supporting client production issues and projects.
- The position requires experience with the software development life cycle process utilizing both Waterfall and Agile methodologies, familiarity with use cases, software testing concepts and Client Server transaction processing environment infrastructure basics.
- The ideal candidate will be an independent thinker and a strong self-starter with excellent analytical skills in both the business and technical arenas and have strong proactive problem solving skills combined with a results oriented management style.
- The Client Manager position requires a well-rounded background in Business Analysis, Requirements Management, Project Management and Production Support knowledge.

SKILLS:

QUALIFICATIONS

- Previous experience with XML, process flows, client onboarding and client facing experience required.
- The Client Manager position requires excellent verbal and written communication skills and requires interface at multiple management and client levels.
- The ideal candidate will have strong skills with the Microsoft Office Suite of products and SharePoint. Quality Center ticketing experience is a plus.
- Agile methodologies
- Bachelor Degree
- Customer or Client facing role
- Data gathering and analysis
- IT Project Management
- Microsoft Office Suites
- MS Project
- Problem solving skills - data quality controls, system design, data analysis and data modelling
- Self-starter
- SharePoint
- XML
- Excellent written and verbal communication skills
- Software development life cycle SDLC
- PMP certification
- Shipping secure
- High quality software through all phases of the SDLC product development life cycle