Project Manager

JOB ROLE: PROJECT MANAGER
LOCATION: KRAKOW, POLAND
JOB TYPE: 6 MONTHS

THE RESPONSIBILITIES ARE AS FOLLOWS:
To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards.
(1.) Co-ordination with On-Site Engineers and attending customer calls
(2.) Raising risks| issues and escalation to senior management and customer
(3.) To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents
(4.) To create all quality documents| collect metrics data and conducting Audits. To perform Value creation and KM activities.
(5.) To create project plans and keep track of schedule for on time delivery as per the defined quality standards

THE REQUIRED SKILLS ARE AS FOLLOWS:
Strong experience managing a technical support organization.
Knowledge and experience in cloud-based service solutions.
Strong experience in a role involving direct customer contact (internal and external customers).
Strong understanding of Client Server software, networking components, server architectures, performance bottlenecks, network infrastructures.
Ability to manage multiple projects simultaneously.
Must be able to learn quickly in a highly technical fast paced environment.
Significant experience working as part of a team with the ability to prioritize work efforts.
Microsoft Office competency: Word, Excel and PowerPoint.
Experience with Google Docs/GMail, Jive and Salesforce.com
Degree/Diploma in Business Administration complemented by relevant work experience.