Project Manager

The Administrator Level Project Manager provides the integration, development, and delivery of a discrete set of deliverables in support of a major companywide program under the guidance of higher level project management. S/He is primarily responsible for medium to large size customer projects. The candidate provides a positive, fulfilling, and satisfactory level of customer support while ensuring that all aspects of agreed service are adhered to, maintained and improved upon.

PRINCIPAL DUTIES AND RESPONSIBILITIES

- Reports on project plans to management.
- Works with a project team in setting goals, objectives, and priorities of assigned project.
- Follows approved methods, processes, and tools.
- Accountable for meeting project schedule and results for assigned deliverable.
- Acts as a liaison in team relationships.
- Updates and generates reports as required. Responsible for quality assurance and delivery of customer reports.
- Monitors customer satisfaction and notifies management if not performing to requirements.
- Maintains accuracy of databases, utilization of standard forms and adherence to policies and procedures.

REQUIREMENTS

- 0 -1 years of related work experience, or AA degree, or technical training, or equivalent combination of education and experience
- Experience desired in help desk, sales, customer service, computer support, and/or project management