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Product Support Engineer - Aviation
Eingestellt von Experis Engineering
Gesuchte Skills: Support, Engineering, Engineer
Projektbeschreibung
ESSENTIAL RESPONSIBILITIES:
- Reliability trend analysis and corrective action planning FRACAS for fielded products
- Responsible for driving the overall planning, management and completion of all customer technical queries assigned
- Lead for customer technical issues and Investigation of field failures
- Creation of product briefings/Service Information Letters
- Technical presentations at fleet technical review meetings
- Act as the lead on all technical issues and overseeing Customer Support Engineers activities as appropriate
- Provide liaison and support on technical issues to the various departments and sites in the UK and overseas
- Support the activities of the Safety Product Management Team
- Maintain and develop a detailed knowledge of current and future products
- Maintain a relationship with customer facing teams, product leads and the Product and Engineering Centers Of Excellence
- Ensure traceability of customer queries using a tracking database to ensure customer actions are assigned clear ownership to ensure their timely conclusion
- Support the customer in the field, in the UK and overseas, through modification programmes and dedicated technical support visits
- Monitor the in-service performance of equipment, to identify problem areas and make recommendations and take actions to affect a solution
- Raise and coordinate approval of design change notes where delegated approval allows
- Maintenance and approval of fielded technical documents
ESSENTIAL SKILLS:
- Qualified to degree level in Mechanical or Electrical Engineering or similar level of knowledge and experience
- Proven track record of Aviation Systems products, mechanical or electronic design as well as an understanding of aircraft systems
- Demonstrable experience in an engineering position
For further information please contact Stef Walters or apply through this website.
Projektdetails
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Einsatzort:
Cheltenham, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
6 months +
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges