Process Manager, Brussels > Belgium

Process Manager, Brussels > Belgium.

A leading telecoms company based in Brussels are searching for a Process Manager to define the process strategy and set-up business objectives to be translated into key performance indicators.

The Process Manager will analyse the process performance, identify weaknesses, conduct root cause analysis, use advanced statistical tool to correlate issues and correlate problems, come with an action plan to improve the process on short/long term.
The successful candidate will interact with the IT/engineering department to make sure that his/her process group is automated as much as possible & is well integrated in the IT/network architecture to ensure that key performance indicators are produced.
As the process Manager you will be responsible for the quality assurance and overall integrity of the processes by making sure that the framework implemented to design, implement and improve processes ( BMP, Lean methodology, Six Sigma, continuous improvement) are followed.

We are looking for Process Managers with at least 5 years experience in an IT or Telecom environment with proven analytical and strategic capabilities.

This is an excellent long term contract opportunity to work for a leading telecoms company based in Brussels for more information and a detailed job spec please apply immediately.