Process Improvement Consultant - 34080

PROCESS IMPROVEMENT CONSULTANT NEEDED IN PLEASANTON - WE WANT TO TALK TO YOU!

As a global business and technology consulting services leader, Enclipse focuses on delivering tangible solutions.

By employing a team committed to questioning and challenging the status quo, Enclipse has established a culture that encourages independent thought, innovation, and flexibility.

If you join Enclipse, you can expand your technology platform while working for the Nation's most dynamic Health Care Leader.

We Provide:
Class A Benefits that Start ASAP
The Personal Touch -- You deserve it, We deliver it!
Contract Terms: W2
BB34080
Pleasanton, CA 94588
10 + Months
Process Improvement Consultant

Must have past IT background with configuration management experience with an operations perspective.

The position is responsible for supporting the delivery of multiple process standardization and improvement initiatives. In this role you will work closely with the clientIT Departments to implement and drive process foundations and continuous service improvement across the IT Service processes.
The Process Excellence Specialist must be a people oriented self starter who will be an individual contributor and coach/mentor process engineers, process professionals and other IT operations staff. The individual will be accountable for building and maintaining strong working relationships and using process excellence methodology and tools to streamline IT business and operational processes.

Responsibilities
Provide process leadership and influence direction to SME teams and other IT professionals supporting the delivery of process standardization and improvement for IT
Apply consistent methods for selection and evaluation of process initiatives
Coordinate with other Process teams to identify cross-program dependencies and leverage resources appropriately
Lead process improvement/standardization efforts in an IT field as identified by IT and business leadership
Identify defects and eliminate waste, standardize and improve processes
Effectively manage process design and improvement projects
Enhance individual and team performance by creating a climate of consistent and continuous learning (promote new ideas, conduct knowledge sharing)
Mentor and coach other team members.
Participate in the development and ongoing maintenance of the Client Process Strategy
Continuously improve process engineering toolset.
Support a team atmosphere which is collaborative, stimulating, challenging and fun

Basic Qualifications:
General Experience
BA/BS in related field or equivalent work experience

Professional Experience
Either
Six Sigma Black Belt or Master Black Belt/Lean certification and experience with proven results/successful projects
ITIL V3 foundation level certified
Working knowledge of IT operations and other processes, especially Asset Management, Configuration Management, SDLC, Incident Management, Problem Management
Or
ITIL V3 certified (Managing Across the Lifecycle or ITIL Expert level)
ITIL implementation and/or ITIL process improvement hands-on experiences
Six Sigma Green Belt certification or demonstrated equivalent work experience