Process Excellence (PEX) Change Agent (4534)

For a project at our clients site, an international bank based in Zurich, we are looking for an experienced

PROCESS EXCELLENCE (PEX) CHANGE AGENT (4534)

This position is part of the Process Excellence team, which acts as a center of competence for process (re-) design and optimization work across the bank, with tools to deliver continuous front-to-back efficiency and to lead lean transformations.

YOUR QUALIFICATIONS:

- 3 YEARS LINE AND/OR PROJECT MANAGEMENT EXPERIENCE, PREFERABLY IN THE FINANCIAL SERVICES INDUSTRY
- Knowledge and experience in one or more of the following areas: Process Optimization, Continuous Improvement, Robotics Process Automation, RPA tools (eg, Automation Anywhere, Blue Prism, Cicero OpenSpan), Target Operating Model design, Business Process Management (BPM), Agile
- Good understanding of operational processes in the financial services industry
- Lean Six Sigma knowledge and skills are a plus
- Able to travel at least 25%
-Fluent in English

YOUR RESPONSIBILITIES:

- Assess current conditions from 5 different angles (Voice of the Customer, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organization & Skills)
- Deliver PEX initiatives which include optimization projects and Target Operating Model design
- Implement solutions and ensure sustainable change
- Lead opportunity assessments to identify suitable processes for automation
- Collaborate with Digital PEX engagement leads and solution design specialists in identifying automation solutions
- Coach client teams on tools and methods and help line managers with the consistent implementation

Are you ready for a new challenge and AVAILABLE IMMEDIATELY IN ZURICH? We look forward to receiving your application. For any questions, please contact us.