Process Excellence Consultant

Process Excellence Consultant:
Location,Lake-Oswego,97035

BASIC QUALIFICATIONS:
GENERAL EXPERIENCE
15 years of experience in IT Process Excellence Roles
BA/BS in related field

PROFESSIONAL EXPERIENCE
EITHER
Six Sigma Black Belt or Master Black Belt/Lean certification and experience with proven results/successful projects
ITIL V3 foundation level certified
Working knowledge of IT operations and other processes, especially Asset Management, Configuration Management, SDLC, Incident Management, Problem Management
Or
ITIL V3 certified ( Managing Across the Lifecycle or ITIL Expert level)
ITIL implementation and/or ITIL process improvement hands-on experiences
Other Requirements:
Implementation or audit experience in COBIT/CMMI
Deep, working knowledge of at least one of the following processes: Asset Management, SDLC, Change Management, Release Management, Configuration Management, Incident Management, Problem Management
Other requirements
Experience using organizational change management, transformation, facilitative leadership, and project management methodologies, and
Demonstrated ability to collaborate, communicate, influence and work effectively with a broad cross section of functional areas
Experience with diverse teams and projects or programs in the implementation of large-scale, complex IT process initiatives that achieved financial benefits
Prior experience in successful process improvement initiatives working with large, geographically dispersed team of technical professionals
Other Process Improvement Methodologies.
Professional services/consulting experience (defining engagement scope, negotiating commitments, estimating costs and creating statements of work and service level agreements) a definite plus
Strong customer focus, integrity and relationship building skills, consensus building skills, success in influencing and ability to delivery measurable results
Experience in managing Six Sigma Green Belt projects with benefits between $100,000 to $250,000 annualized savings
Strong customer focus with a demonstrated ability to work seamlessly with business sponsors and technologists
Prior experience driving change within and across teams
Strong analytical and problem-solving skills

PREFERRED QUALIFICATIONS:
MBA or MA in Information Systems Management is a definite plus
Health Care industry experience preferred (Kaiser Permanente experience a plus)

1. Minimum number of years of experience required
min 10 years professional exp. 5 years in a process improvement role

2. TOP 3 - 5 DAILY RESPONSIBILITIES
Reviewing process documentation
Leading process workshops
Analyzing data
Designing metrics system
Designing and documenting To-Be process

3. Top 3 - 5 Required Skills
High level Six Sigma
Basic ITIL framework
Medium level CMMI framework
Some hands-on SDLC experience

4. DESIRED SKILLS
SDLC process implementation experience
Project Management experience

5. Soft Skills
Exceptional communication skills on every management level
Negotiation skills
Workshop techniques, team management

Kwesi Taylor
ENCLIPSE CORPORATION